Crucial conversations : tools for talking when stakes are high
Type
Book
Authors
ISBN 10
0071771328
ISBN 13
9780071771320
Category
Leadership
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Publication Year
2012
Publisher
Pages
xviii, 244 p.
Description
"Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career." -- taken from back cover.
Number of Copies
4
