Getting to yes : negotiating agreement without giving in

Type
Book
ISBN 13
9780140157352 
Category
Leadership  [ Browse Items ]
Publication Year
1991 
Publisher
Pages
xix, 200 p. 
Description
"Getting to YES offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict- whether it involves parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats." -- taken from back cover.  
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